Refund Policy:

The Client agrees to pay ALTECHMIND TECHNOLOGIES (OPC) PRIVATE LIMITED the agreed-upon project cost as outlined in the proposal and agreement.

Payment Schedule:
Payment shall be made according to the payment schedule agreed upon by both parties.

Refund Guidelines

Non-Refundable Advance: The 1st installment of payment received in advance for commencement of work is non-refundable.

Refund Calculation: We are providing a refund for the 2nd & 3rd installment if, in case, you are not satisfied with our service/work.

The refund amount will be based on the percentage of work completed at the time of the refund request. The refund will be calculated as a percentage of the remaining project cost after deducting the advance payment amount, in proportion to the work already completed.

Cost Breakdown: ALTECHMIND TECHNOLOGIES (OPC) PRIVATE LIMITED will provide a clear breakdown of costs incurred up to the refund request date and the percentage of work completed.

Completion Threshold: If 90% or more of the total project work has been completed, in such case no refund will be provided for the remaining installments.

Our Commitment

At Altechmind Technologies (OPC) Private Limited, we are committed to providing high-quality IT services that meet and exceed our clients’ expectations. If you have any concerns regarding the IT services provided by us and wish to discuss potential adjustments or refunds, please reach out to our customer support team. We are dedicated to ensuring your satisfaction and are here to address any issues promptly and professionally.

Note: Please note that these refund guidelines are subject to change in the future as needed. We will communicate any updates to our policies in a timely manner to ensure transparency and clarity for our clients.

Thank you

ALTECHMIND TECHNOLOGIES (OPC) PRIVATE LIMITED

Last Content Update Date: 13th May 2024