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1 day Usual reply
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Everything is in your Altechmind account:
- Open a support request and follow every reply
- Your projects, sites and plans
- Billing, orders and licences
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New to Altechmind?
Tell us what you need with the quote form above, or ask Anvi, our assistant. She answers from our knowledge base, prepares a quote with you, books a call or passes your question to the team.
Need help with a website or journal we haven't worked on yet? Choose "Ask Anvi".
Phone
Email
Working Hours
Mon–Sat, 9 AM–7 PM IST, except public holidays
Registered Office
Unit No 6WS9, Room No 9/3, Mani Casadona,6th Floor, Plot No IIF/04, Street No 372,
Action Area 2F, New Town,
North 24 Parganas, West Bengal 700161,
India Get Directions
Company Details
Company
ALTECHMIND TECHNOLOGIES (OPC) PRIVATE LIMITED
CIN
U62011WB2023OPC267074
GSTIN
19AAZCA8980H1ZN
MSME
UDYAM-WB-14-0116314
Grievance Officer
Prashant Kumar ([email protected])
Map of our office
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Map of our office
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Quick Answers
Common questions about getting in touch with us
We reply in working hours: Monday to Saturday, 9 AM to 7 PM IST, except public holidays. A new enquiry usually gets a reply within a working day; on a care plan, your plan sets the reply time (3, 2 or 1 working days).
Once you submit, our team reviews your requirements and prepares a detailed proposal including scope, timeline, and pricing. We'll reach out via your preferred contact method to discuss further and answer any questions.
Yes! We offer free consultation calls to discuss your project in detail. You can book an appointment directly through our calendar and choose a time that works for you.
Yes, getting a quote is completely free with no obligations. We provide transparent pricing with no hidden charges. The final cost is discussed and agreed upon before any work begins.
Sign in to your Altechmind account with the one-time code we email you, and open a request under Support. Every reply is there, and you can add a screenshot. When we reply, we send you an email; answer in your account so everything stays with your request. If your site is down or has a security issue, say so in the request: on a care plan we start within your plan’s time, in working hours.
Yes. Ask Anvi, our assistant: she suggests guides from our knowledge base and, if that doesn't solve it, passes your question to the team, who reply by email. For a new project, use the quote form or book a free call.
Write to [email protected] for anything. If you're a client with a support question, a request in your Altechmind account is the quickest way: you can follow every reply there.